Terrarium Pick Up Tool

The majority of our national delivery options fall under the categories below. Certain oversized or age restricted items carry an additional delivery charge, however this will be clearly displayed in your basket before checkout.

Tracked Delivery (Express) - £6.99

Zone 1 - England, Wales & Scotland (excluding Highlands & Islands)

• Orders are dispatched within two working days
• Parcels are sent via DX or DPD on a next day service, requiring a signature on delivery or safe place instructions
• Fully tracked from door to door with text or email notifications along the way to keep you informed
• 2 hour time slot notification
• Dispatch days Monday - Thursday (excluding Bank Holidays)
• Delivery days Tuesday - Friday

Tracked Delivery (2-4 Days) - £14.99

Zone 2 – Highlands & Islands of Scotland

• Parcels are sent via a tracked 48 service, requiring a signature on delivery or safe place instructions
• Tracking code provided on dispatch. Email or SMS notification on day of delivery
• Orders dispatched within two working days
• Please expect 2-4 days for delivery
• List of applicable postcodes

Tracked Delivery (3-4 Days) - £14.99

Zone 3 – Isle of Man, Isle of Wight & Isles of Scilly

• Parcels are sent via a tracked 48 service, requiring a signature on delivery or safe place instructions
• Tracking code provided on dispatch. Email or SMS notification on day of delivery
• Orders dispatched within two working days
• Please expect 3-4 days for delivery

Parcel Tracking

Your order will be sent using a fully tracked service, providing us with some information on the parcel's status, location and route. It also allows us to provide you with the same information. Once your order has been dispatched you will receive an email (please check spam/junk email folders) with a tracking code and instructions on how this information can be retrieved.