National Delivery Information
From our garden centre to your door
We send eligible plants and garden products by courier. We despatch plants on selected days to keep their time in transit as short as possible.
Available services depend on your items and delivery address. Any additional charges for oversized or age-restricted items are shown in your basket before checkout.
Delivery zones and charges
Zone 1
£7.99
England, Wales & Scotland*
- Despatch: within 3–5 working days.
- Service: DPD or DX next day delivery after despatch.
- Despatch days: Monday to Thursday, excluding bank holidays.
- Delivery days: Tuesday to Friday.
- Text or email tracking updates and a 2-hour delivery window notification.
Zone 2
£14.99
Scottish Highlands & Islands
- Despatch: within 2 working days.
- Service: tracked 48.
- Expected delivery: 2–4 days.
- Tracking code on despatch, plus an email or text notification on the delivery day.
Zone 3
£14.99
Isle of Man, Isle of Wight & Isles of Scilly
- Despatch: within 2 working days.
- Service: tracked 48.
- Expected delivery: 3–4 days.
- Tracking code on despatch, plus an email or text notification on the delivery day.
* Excluding the Scottish Highlands and Islands.
Despatch and delivery are different stages. For Zone 1, the next day courier service starts after your order has been despatched.
Courier deliveries require a signature or safe place instructions.
Tracking your delivery
Once your parcel has been despatched, we'll email your tracking code and instructions so you can follow its progress.
If you can't see the email, check your junk or spam folder.
Highlands and Islands postcode areas
AB36–AB38, AB55–AB56, FK17–FK21, HS1–HS9, IV1–IV63, KA27, KA28, KW0–KW14, KW15–KW17, PA20–PA78, PH15–PH18, PH19–PH29, PH30–PH31, PH32–PH33, PH34–PH44, PH45–PH48, PH49–PH50, ZE1–ZE3.
Need a hand with your delivery?
Not sure which zone applies to your postcode, or need help with a parcel? Get in touch and our team will help.