Covid Safety Information

As the safety of our valued team and customers remains our priority we will continue to implement any measures necessary to offer a Covid safe environment. With the majority of our space being outdoors and measures in place to make our indoor spaces as safe as possible, we see ourselves as a low risk environment for those choosing to visit us. For those who do not wish to at the moment we continue to offer ‘click & collect’ and delivery services.

  • Do not visit the Garden Centre if you or someone in your household has Covid-19 symptoms.
  • Current Government legislation requires face coverings to be worn in retail outlets. Face coverings should be worn at all times when visiting the Garden Centre unless you are medically exempt.
  • We ask all customers to use the hand sanitising gel provided.
  • We ask customers to respect the working space of our team and maintain a reasonable distance from our colleagues.
  • To protect our colleagues and customers we have installed protective screening at our checkouts, we ask customers to queue and follow the instructions of the team in this area.
  • We prefer payments to be made by card or contactless at this time but will accept cash.
  • We now welcome well-behaved dogs.

Thank you for your continued understanding and support, from all of us at Cowell's.

Updated - 29/11/21

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