Please Read Before You Visit

We are pleased to be open once more following updated Goverment advice.

Our current opening hours are 10:00 - 17:00, Monday - Saturday and 10:00 - 16:30 on Sundays.

There will be significant changes to the way in which our Garden Centre operates and we ask that you read the guidance below before visiting to ensure you know what to expect. 

  • Do not visit the Garden Centre if you or someone in your household has Covid-19 symptoms.
  • In line with Goverment guidelines, all customers who can wear a face mask or face covering are expected to do so whilst inside the centre.
  • We are limiting the number of customers permitted in-store at any one time in order to facilitate social distancing. Please be prepared that this may lead to a queue outside the centre.
  • All customers will be requested to use a shopping trolley for their shopping, there will be no baskets available for customer use. All trolleys are located at the enterance to the centre where you will also find a cleaning station, there are no trolleys available inside the centre.
  • We urge all customers to use the hand gel provided.
  • A one-way system and other measures will be in place to assist in efficient social distancing, please adhere to this and follow the advisory signage.
  • We ask customers to respect the working space of our team and maintain a 2 metre distance.
  • To protect our colleagues and customers we have installed protective screening at our checkouts, we ask customers to queue and follow the instructions of the team in this area. Please also note - our systems do not allow for contactless payments of any type.
  • Sorry no dogs until further notice.
  • At this time we are unable to assit customers to lift goods into vehicles.
  • In order for us to be able to provide clean and safe facilities for our staff at this time,we have taken the decision to close our toilets to customers for the moment. We do however appreciate that some customers may have medical conditions or be visiting with children and may require the use of a toilet while visiting. The disabled toilet is available for use by these customers and can be accessed by request to a member of staff.

Thank you for your continued understanding and support from all of us at Cowell's

Updated - 26/08/20